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Apple Center Service In Nairobi Kenya

Let us fix your device

At Apple Center Kenya, we get our spare parts from authorized Apple suppliers.
We perform the following repairs on iPads, MacBook, and iPhone:

Replacement of a battery
Screens that are broken
The device is not charging
Unlocking Phone
Device not starting
Water Damage

For more Information, fill in this form.

The cost is determined by the type of device and the degree of damage. After review, you will receive a quote shortly.

- Step 1 of 5

Your Name *

First

Last

Your Number *

Your Email *

Device Type *

iPhone
iPad
Mac

Are you able to turn it on and access the settings?

Yes
No

iPhone *

IMEI NUMBER: *

This is a unique 15-digit serial number for identifying a device.

Method 1
Go to Settings > General and tap About.
Look for the serial number. You might need to scroll down to find the IMEI
To paste this information into Apple registration or support forms, touch and hold the number to copy.

Method 2
Remove the SIM tray(it should be written on it)

Method 3
Find it written at the back of the box it came with

iPad *

IMEI NUMBER: *

This is a unique 15-digit serial number for identifying a device.

Method 1
Go to Settings > General and tap About.
Look for the serial number. You might need to scroll down to find the IMEI
To paste this information into Apple registration or support forms, touch and hold the number to copy.

Method 2
Remove the SIM tray if available (it should be written on it)

Method 3
Find it written at the back of the box it came with

Mac *

Serial Number *

Method 1
Flip your Mac over and find the serial number physically printed on the hardware.

Method 2
On your Mac, choose Apple menu > About This Mac.

Tip: You can also have your Mac speak its serial number.

>Press and hold the Option key, choose Apple menu
> System Information, then choose File

> Speak Serial Number.

What's the problem? *

Screen is broken.
Battery needs replacing
It won't charge
It won't power on
It says "connect to iTunes.."
It says, "iPhone Unavailable/Disabled."
Water Damage
Back chassis is broken.
Need a software update.
Home Button doesn't work.
Volume buttons don't work.
No SIM Card detected
Front Camera is not working properly.
Back Camera is not working properly.
Can't hear people during calls (Earpiece)
People can't hear me during calls (Mouthpiece)
Wi-Fi and Bluetooth don't work
Other

What's the problem? *

Screen is broken.
Screen doesn't display.
Battery needs replacing
It won't charge
It won't power on
Displays a "No Entry" sign
Displays a Question mark
Water Damage
Keyboard doesn't work
TrackPad doesn't work
Needs a software update.
Needs a storage upgrade
Needs a RAM upgrade
It's too slow.
Ports aren't working.
Fans aren't working Properly.
Speakers aren't working properly.
Forgot my password.
Need to reset it.
Other

If Other (Please explain in detail) *

Would you like us to pick up the device?

Additional (transport) charges maybe incurred.

Where would you like us to pick it up from?

Any Additional Information

Terms & Conditions

• All repairs will be done at the owner’s risk only

• Only at the presentation of the original job card & full payment will the device(s) be released.

• Device(s) should be collected within 7 days after completion of repairs after which a penalty of Ksh.500 per day will be incurred after which the device may be traded to recover the cost without notifying the owner

• Only Specified faults will be repaired.

• No guarantee is given & no returns will be entertained after the assertion that the device has been repaired on pickup.

• I agree to have my device(s) repaired by Apple Center Ke at my own risk.

I have read & accept the above terms and conditions.

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